But this is not an issue that only affects new washers; many of the complaints Samsung received, however, indicate that the machines worked for years without incident before exploding.Users may also opt for a rebate toward the purchase of a new washer, which can be another Samsung product or from another brand. But here's the story leading up to that point...
The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. HTML Link: The best way to find parts for Samsung WF330ANW/XAA / is by clicking one of the diagrams below. Removed all parts on the pump itself, removed the impeller and discovered the magnet surrounding the shaft was cracked and not allowing good electrical contact for operation.Replaced broken drum spider and shaft assembly (part # AP4449265). The process should take no more than an hour and as part of the in-home repair, you will receive a one-year extension of the manufacturerâs warranty, regardless of the age of your washer. … Copyright B) 1995-2016 SAMSUNG All Rights reserved. Our records indicate that there is an invalid serial number registered.
The how to video on the website was spot on. You can also browse the most common parts for WF330ANW/XAA /. FAULT CODE SOLUTION/FIX: Close the door tightly and restart the cycle. This can occur when a high-speed spin cycle is used for bedding, water-resistant or bulky items and presents an injury risk to consumers. Replacing tub seal may not be absolutely necessary but it's cheap and easy. That depends on your location. • Due to possibility of personal injury or property damage, always contact an authorized• Refer to Service Manual for detailed installation, operating, testing, troubleshooting, andAll safety information must be followed as provided in Service Manual.To avoid risk of electrical shock, personal injury or death; disconnect power to washer Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items. Hi, I have your WF219ANW XAA washer, its about 10years old i think.
Can I upgrade to a newer model.
After just a quick internet search, I found that these units have a “fatal flaw” that happens with a large number of them, even if you use them exactly as directed. 2 possible causes and potential solutions . Want a copy for yourself? However, our average repair time is 7 business days.Samsung has a nationwide network of authorized service partners which perform Samsung washer repairs. Consumers who choose to obtain another Samsung washer will receive an additional loyalty incentive up to $150. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship.Samsung's exchange rebate is for consumers who prefer to exchange their washer instead of getting the repair. We don’t run more than 2 or 3 loads a week in the washer, so ours has had relatively little use over the beginning of its anticipated and expected long life-cycle. I went online, clean debris filter which needed cleaning was recommended.
On average, it takes us 7 business days to complete the free in-home repairs once the appointment has been scheduled. In addition, you can click a link below to view a brief video demonstrating how to apply the control panel guide (overlay) and the two warning labels.Most service contracts allow for a pro-rated refund minus claims.
What are the first 5 digits of your serial number? NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL.Our priority is to reduce any safety risks in the home.
We’ve never used anything other than the recommended “high efficiency” detergent and kept loads at a normal to light size, so what we found after taking the unit apart was quite shocking. Samsung is also sending affected customers a “Home Label Kit” describing these safety measures, which can be stuck to the washers.Samsung is still cleaning up the last stages of its smartphone recall, which it estimated will cost as much as $5.3 billion (U.S.).
In an attempt to catch remaining holdouts who still have the faulty phone, the firm recently started discontinuing network service for the phones in some parts of the world, such as New Zealand. Those affected by the recall can elect to have a technician come to their home for free to reinforce their machines. To order copies of What can I expect of my in-home repair process?Q2. Samsung Support CA
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