Please steer clear of this company they take your money and do not help you if the item is faulty or becomes damaged through no fault of your own. I purchased a Duravit Sensor Wash which was installed in 2015 within 6 months it stopped working. I’m sure there is some sort of consumer rights against that, or EU legislation? In projects where hygienic design is a top priority — as it should be in every case — bacteria-fighting toilets are unparalleled in terms of their value. Our Duravit toilet seat cracked, and they refused to replace it. It is definitely a design issue. The new development is not a surface coating but an antibacterial ceramic glaze that provides almost indefinite effectiveness. APPALLING service from DURAVIT which just happens to be a German company and getting parts is like pulling hens teeth. Want Your Child to Become an Architect? Modern ceramic technology can infuse antibacterial glazing onto today’s porcelain toilets, reducing the amount of bacteria a user might come into contact with throughout the day. After 16 months the new one developed a huge crack. When ordering WonderGliss please add a "1" as eleventh digit to the model number. Shame that this company is the only UK distributor.Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Very bad customer service, I purchased a Duravit L-cube wall mounted basin unit and sink and it had manufacturing damage on delivery from Victor Paris bathrooms so had to be returned.
DIYorBust Active Member. Thinking only a Duravit seat would fit our pan, I foolishly bought and paid for a direct replacement. Guess it was just BS. Considering the amount of money that was spent on the full order, I would at least expect Duravit to send someone to my house to see if the issue could be rectified. I wouldn't buy duravit again. The hefty price DOES NOT reflect the quality! Porcelain itself is a vitreous ceramic that looks stunning and won’t scratch easily. Being of a durasolid material, I was worried about shower product residue marking the tray as, in essence, the tray dried in that area through evaporation rather than by all the water draining away. Right off the bat, it prevents bacteria from diving deeper into the toilet’s core while also making it super easy for users to clean. Bought over £7000 worth of Duravit products to kit out three bathrooms and one WC prior to the UK lockdown. Avoid! Joined: Mar 5, 2019 Location: Long Island, New York. That’s why an invention like Duravit’s HygieneGlaze 2.0 takes their line of porcelain toilets to the next level. I got a duravit ME by Starck inset basin. That’s why an invention like Duravit’s HygieneGlaze 2.0 takes their line of porcelain toilets to the next level. All my friends soft closure toilet seats are cheaper but better quality, and they can sit on their toilet lids without fear of them cracking! I have 3 duravit toilets installed 6 years ago, I have replaced the toilet seats 3 times each toilet! The tray is perfectly level and fitted EXACTLY as specified. Very bad customer service at duravit Egypt, as I am trying to contact them on their hotline no. David said he would phone me back with information, but needless to say ---he didnt and when I phoned him back he didnt even know which torx bit was required or directions to turn to make the adjustments I appear to know more about they're product than their own so called advisers/experts The key to keeping bacteria out is in the porcelain glaze, which physically stops anything from permeating the porcelain. Discussion in 'Plumbing Forum, Professional & DIY Advice' started by DIYorBust, Apr 28, 2020. Duravit said although it was under warranty (5yr) it was bought from a non -authorised dealer (we didn't know) and they wouldn't do anything about it. When I put foot cream on my feet in my bathroom I now have to balance on one foot as I now no longer have a toilet seat lid to sit on!!! Dishonest, cheap company (UK distributor). German products are good, service is TERRIBLE This superpower isn’t something many of us consider a toilet capable of conquering, but we naturally welcome the possibility. Don't trust a company that manufacture product but don't stand by it because they cant regulate their supply chain.
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